In 1979 Donald Kirkpatrick's foundational work found that only 15% of skills taught in corporate learning & development programs transferred to the job. In 2005, a study commissioned by ASTD found the same degree of learning transfer!
Consider this. An employee goes off to training. Their supervisor/manager meets with them on return to the work environment and the following transpires:
Manager..."Tell me, how did the training go?"
Employee responds... "Fine. We covered a lot."
Manager..."Great! Now let's get back to work."
This reflects that the manager has not a clue of (a.) what transpired at training, and (b.) what to expect as a result of having their employee attend the training program.
Our incorporation of Sustainability Guides™ into course design successfully remedies this by providing job supervisors with the knowledge of the training their direct reports complete, and more importantly, tools and guidance to enhance on-the-job coaching and evaluation of learned skills.
Key features of our guides include:
- A summary of program OPO™s, EO™s and learning objectives;
- An explanation of how the objectives relate to job performance;
- A tool to assess, evaluate and coach the application of skills and knowledge on the job.
When a training program is constructed using sound OPO's, EO's and LO's, and followed upon with this style of training reinforcement, the results can be dramatic on individual job performance and productivity.